Terms and Conditions

These terms and conditions govern your access to and use of the GoGo Casino website, player account, games, promotions, and related services. By registering an account, accessing the platform, or using any part of the service, you agree to the conditions set out on this page.

This page explains the main rules, rights, and responsibilities that apply when you use GoGo Casino. It is intended to help you understand how the platform works, what is expected of you as a player, and what you can reasonably expect from us. Please read it carefully before you start playing.

If you do not agree with any part of these conditions, you should not use the platform.

Who Can Use GoGo Casino

GoGo Casino is intended for adults only. To register and play, you must meet the legal gambling age requirement in your country or region. In most jurisdictions, this means you must be at least 18 years old, though the minimum age may be higher in certain places.

It is your responsibility to confirm that online gambling is lawful where you are located before registering or depositing. The casino does not offer services in all countries, and access may be restricted or unavailable in certain regions. Players located in restricted jurisdictions - including the United States and others where online gambling is prohibited - are not eligible to use the platform.

If you are unsure whether you are permitted to play, we recommend checking your local laws before proceeding.

Creating Your Player Account

When you register at GoGo Casino, you are expected to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, contact details, and any other information requested during the sign-up process.

Each player may only hold one account. Creating multiple accounts is not permitted. Your account must be registered in your own name and used only by you. You may not register on behalf of another person or allow someone else to use your account.

If any of your personal details change after registration, you are responsible for updating them. Providing false or misleading information may result in account restrictions or closure.

Verifying Your Identity

GoGo Casino may ask you to verify your identity, age, address, or payment method at any point - during registration, before processing a withdrawal, or as part of an ongoing review. This is a standard part of operating a licensed casino and helps protect both players and the platform.

You may be asked to submit documents such as a government-issued photo ID, proof of address, or confirmation of the payment method you use. Until verification is complete, certain features - including withdrawals - may be temporarily restricted.

Verification requests are handled in accordance with the casino's KYC and AML policies. Providing clear, accurate documents helps keep the process straightforward.

Your Responsibility as an Account Holder

Your account is personal to you. You are responsible for keeping your login credentials - including your username and password - confidential. Do not share your account access with anyone else, and do not allow another person to play through your account.

Any activity that takes place through your account is your responsibility. If you believe your account has been accessed without your permission, contact the support team immediately.

Accounts may not be transferred, sold, gifted, or used as part of any arrangement involving another person. Doing so may result in the account being suspended or closed.

Deposits, Withdrawals, and Account Balances

GoGo Casino accepts several payment methods, including Visa, Mastercard, Interac, and Trustly. Available options may vary depending on your location and account status.

Deposits are generally processed promptly, though processing times can vary depending on the method used. Withdrawals are subject to review before approval, and the casino reserves the right to carry out reasonable checks before releasing funds. This may include identity verification or a review of recent account activity.

Payment limits, fees, and processing times may change from time to time. It is always worth reviewing the current payment information in your account or on the relevant section of the website before initiating a transaction.

The casino processes transactions in Swedish Krona (SEK). Currency conversion, where applicable, is handled at the time of the transaction and may be subject to exchange rate differences.

Understanding Bonus Offers and Promotions

GoGo Casino offers a welcome bonus and may run additional promotions from time to time. All bonuses and promotional offers are subject to specific terms, which will be set out alongside the offer itself.

As a general principle, bonus offers may include:

• Eligibility requirements, such as minimum deposit amounts or opt-in steps
• Wagering requirements that must be met before bonus funds can be withdrawn
• Time limits on claiming or completing the offer
• Restrictions on which games contribute to wagering requirements
• Rules around maximum conversions or other conditions

For example, the welcome offer carries a 35x wagering requirement on the deposit amount and must be claimed and completed within 7 days. A minimum deposit of $20 applies. Different games contribute to wagering at different rates - most slots count at 100%, while live casino games and certain table game variants contribute at lower rates. Some games do not contribute at all.

Bonuses are not available to players in all countries. Offers are also not applicable to sports betting and cannot be claimed by self-excluded or blocked accounts.

Always review the specific terms attached to any promotion before opting in. If something is unclear, the support team can help clarify the details.

Game Availability and Platform Access

GoGo Casino works with a wide range of software providers, including NetEnt, Pragmatic Play, Play'n GO, Evolution Gaming, Big Time Gaming, Quickspin, Push Gaming, Yggdrasil, ELK Studios, Red Tiger Gaming, and many others. The platform offers slots, live casino games, and a variety of other titles.

While the casino aims to keep the platform available and fully functional, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, software updates, technical issues, or decisions by third-party providers may affect the availability of specific games or features.

Games and promotions may be added, modified, suspended, or removed at any time. Access to certain content may also be limited based on your location or device. We aim to communicate significant changes where possible, but this cannot always be guaranteed in advance.

Fair Play and What Is Not Permitted

Using GoGo Casino means agreeing to use the platform honestly and in good faith. The following types of behavior are not permitted and may result in account restrictions or closure:

• Using the platform for any unlawful purpose
• Providing false or misleading information at any stage
• Attempting to defraud the casino or other players through any means, including chargebacks or collusion
• Exploiting bonuses in ways that go against the spirit of the offer, such as covering all possible outcomes or using multiple accounts
• Using automated software, bots, or any other unauthorized tools to interact with the platform
• Attempting to manipulate games, systems, or promotions in any way
• Allowing another person to access or use your account

These rules exist to protect the integrity of the platform and the fairness of the experience for all players.

When the Casino May Restrict or Close an Account

GoGo Casino reserves the right to limit, suspend, or close an account if there are reasonable grounds to believe that the platform rules have been broken, that verification requirements have not been met, or that misuse has occurred.

In such cases, the casino may also freeze transactions for review, withhold or cancel bonuses, or restrict access to certain features while an investigation is ongoing. These measures are not taken lightly, and the casino aims to handle such situations in a fair and proportionate way.

If your account is reviewed or restricted, the support team will aim to communicate with you through your registered contact details.

Handling Errors and Technical Issues

From time to time, errors may occur on the platform. This can include display issues, incorrect balance figures, pricing mistakes, bonus crediting errors, game malfunctions, or interrupted sessions.

GoGo Casino reserves the right to correct obvious errors and to address the consequences of technical issues in a fair and reasonable manner. This may mean reversing a transaction, adjusting a balance, or voiding a game round where an error has affected the outcome.

No player is entitled to benefit from a clear mistake, and the casino is not obligated to honor winnings or payouts that result from a technical fault or system error.

Playing Responsibly

Gambling is entertainment. It should be approached with that in mind, not as a way to generate income or recover financial losses.

GoGo Casino encourages all players to set limits, take breaks, and stay in control of their play. If you feel that gambling is becoming a problem for you or someone you know, responsible gaming tools and support resources are available. You can reach out to the support team to discuss options such as deposit limits, session limits, cooling-off periods, or self-exclusion.

Please use these tools. They are there for a reason.

Ownership of Site Content

The GoGo Casino website, including its design, branding, text, graphics, software elements, and original materials, is the property of the operator or its licensors. All rights are reserved.

You may not copy, reproduce, republish, distribute, or use any part of the site's content for commercial purposes without prior written permission. Accessing the platform for personal use does not grant any rights over the content it contains.

Third-Party Providers and External Services

Some elements of the GoGo Casino platform - including games, payment processing tools, and technical infrastructure - are provided by third parties. While the casino works with trusted and established partners, it cannot guarantee the continuous availability of third-party services.

Disruptions or limitations caused by external providers are outside the casino's direct control. The casino is not liable for service interruptions, errors, or changes that originate with a third-party provider.

Limits on the Casino's Liability

GoGo Casino is not responsible for losses or damages arising from circumstances such as technical interruptions, service outages, unsupported devices, user error, third-party failures, force majeure events, or misuse of the platform.

The casino's liability is limited to the extent permitted by applicable law. Nothing in these terms is intended to exclude liability for matters that cannot legally be excluded.

The Platform Is Provided as Available

The GoGo Casino website and its services are provided on an "as is" and "as available" basis. We aim to deliver a reliable and enjoyable experience, but we cannot guarantee that the platform will always be error-free, uninterrupted, or accessible from every location or device.

Players should keep this in mind when making decisions about their use of the service.

Updates to These Terms

GoGo Casino may update its site terms from time to time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after an update has been posted means you accept the revised terms.

We encourage you to review this page periodically so you are always aware of the current conditions of use.

Related Policies and Pages

These terms work alongside other policies that govern specific aspects of the platform. Depending on your activity, you may also want to review the Privacy Policy, Responsible Gaming page, Bonus Terms, Cookie Policy, and AML/KYC Policy. Each of these documents covers its subject area in more detail and forms part of the overall framework that governs your use of GoGo Casino.

Getting in Touch

If you have questions about these terms or about your use of the platform, you can contact the GoGo Casino support team by email at hejsan@gogocasino.com. The team is there to help and will do its best to respond clearly and promptly.

These conditions of use exist to set clear, fair expectations for everyone who uses GoGo Casino - players and operator alike. They are not designed to be restrictive for their own sake, but to make sure the platform works in a way that is safe, transparent, and consistent for all. By continuing to use the site, you confirm that you have read and accepted these terms.